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Customer Service FAQ

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Can I get a value online?
Is my purchase subject to sales tax?
What is your federal tax ID#?
What is your mailing address?
We are tax exempt. Can you invoice us accordingly?
Can we obtain a W-9 from your company?
Do you offer a pricing guide for construction equipment?
How does the PRICE DIGESTS publications relate to National Market Reports and Blue Book Values?
Is your e-commerce shopping cart secure?

 

Can I Get A Value Online?


We do not offer a service for obtaining individual vehicle values. We do offer online subscriptions as a convenient and efficient answer to your valuation needs.

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Is my purchase subject to sales tax?


As a Penton Media, Inc. company, we are required to charge sales tax at your local tax rate where we or any of the other Penton Media, Inc. companies have existing operations. This currently encompasses the following:

AL, AR, CA, CO, CT, FL, GA, IL, IN, KS, KY, MA, MI, MN, MO, MS, NE, NJ, NY, OH, PA, SC, TN, TX, WI and Canada.

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What is your federal tax ID#?


United States is 48-1071277
Canadian GST# is 124516303

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What is your mailing address?


Penton Media, Inc.
PO Box 12901
Overland Park, KS 66282-2901

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We are tax exempt. Can you invoice us accordingly?


Simply complete the tax exempt form obtainable at this link and return it to us by e-mail or fax. We will set you up in our system as tax exempt. Note: Our auditors must have written notification on file for us to prevent billing taxes on purchases, even if your business is obviously exempt by name.

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Can we obtain a W-9 from your company?


Please click on this link to get your printable W-9 for your records.

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Do you offer a pricing guide for construction equipment?


We do not, but one of our other Penton Media, Inc. companies does offer this service. Equipment Watch information can be obtained at this link. Their toll-free phone number for customer service/information is 866-292-6717.

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How do the PRICE DIGESTS publications relate to National Market Reports and Blue Book Values?


For more than 90 years, National Market Reports developed a leadership position in the valuation business. Our flagship product was the AUTO RED BOOK. We began the new millennium with a name change to Blue Book Values, and our automobile valuation guide became NATIONAL MARKET REPORTS' AUTOMOBILE BLUE BOOK. Our final transformation reflects the strength and stability we enjoy as being part of the Penton Media, Inc. family. As Price Digests we now revitalize THE AUTOMOBILE RED BOOK, A PRICE DIGEST. Rest assured that our company remains the same, our core editorial staff remains the same and our dedication to excellence in the valuation industry is unchanged.

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Is your e-commerce shopping cart secure?

Yes, we offer a fully secure e-commerce site, featuring the latest in 128-bit encryption technology. Users of older versions of Internet browsers may find that they cannot add items to their shopping cart. We recommend that those users take the opportunity to upgrade their browsers to the latest version available. The browsers are free and easily downloaded from the browser vendors’ web sites.

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9800 Metcalf Ave. Overland Park, KS (800) 654-6776
Copyright © 2008 Penton Media, Inc.
All Rights Reserved.